Privacy Policy

This Privacy Policy explains how Bengaluru Language School processes personal data when people use the website, make course inquiries, arrange screening or enrolment, or otherwise communicate with us.

Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Personal data

Data We Collect

We may process identification details, contact details, course preferences, level screening information, timetable choices, enrolment records, payment-related records, attendance information, and communications sent through the website or by other booking methods. We may also collect limited technical data such as device information, browser data, and usage logs when the site is used.

The categories collected depend on whether a person makes an inquiry, enrols, or uses the website.

Data sources

How We Collect Data

We receive personal data from course inquiries, contact form submissions, phone or email communications, center visits, level screening, enrolment steps, and course participation. Some data is generated during administration of bookings, lesson scheduling, progress review, and website operation, including technical logs and cookie-related data.

Information is obtained directly from users and, where needed, from routine system records.

Cookie types

Cookies We Use

The site may use essential cookies to support page functions and security, preference cookies to remember basic settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose and the settings used.

We use only standard cookie categories needed for site operation and basic measurement.

User controls

Cookie Controls

You may manage cookies through your browser controls and, where available, through any cookie notice or preference tool shown on the site. If cookies are disabled, some site functions may not work as intended, including form handling and basic preference storage.

Browser settings can usually be used to block or remove cookies, subject to the limits of the browser in use.

Email contact

[email protected]

Telephone contact

+91 81238 68933

Postal address

24, Vittal Mallya Road, Bengaluru, IN

Privacy contact

[email protected]

Use the contact details below for questions about this policy or the handling of personal data.

Your Rights

Subject to applicable law, individuals may ask for access to their data, correction of inaccurate details, deletion in appropriate cases, restriction of certain processing, or an explanation of how a request is handled. Where a request cannot be fully granted, we will explain the practical reason where appropriate.

Available rights depend on the nature of the request and the legal basis for keeping the data.

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or activity concerned. We may ask for information needed to verify the requester and to locate the relevant records. Some requests may be limited by recordkeeping duties, contractual needs, or other legal obligations.

Requests are handled after reasonable verification of identity and scope.

Retention

Personal data is retained for the period needed to manage inquiries, screening, enrolment, course administration, payments, records, and any follow-up that is reasonably connected to the service relationship. When data is no longer required, it is deleted, anonymised, or archived in a limited form if retention is needed for legal, accounting, or dispute-handling purposes.

We keep data only for as long as needed for the stated purpose or for legal and administrative reasons.

Policy Changes

If we make material changes, we may update the policy text and, where appropriate, provide a notice through the website or other reasonable communication channel. The date of the latest revision should be read together with the version published at the time of your visit.

We review this notice from time to time and keep the current version available on the website.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, arrange level screening, match groups and timetables, confirm course terms, manage enrolment, organise scheduled lessons, support guided practice, review course progress, handle payments, maintain records, communicate updates, operate the website, and meet legal or accounting obligations. We may also use limited technical data to secure the site, prevent misuse, and improve basic functionality.

Processing is limited to ordinary course administration and related operational needs.

02 · Sharing

Service Providers

We may share data with service providers that support website hosting, communications, scheduling, payment handling, record management, or technical maintenance. Where a third party processes data on our behalf, it is expected to use the data only for the agreed service and to apply appropriate confidentiality and security measures.

Operational partners receive only the information needed for the task they perform.

03 · Legal basis

Legal Disclosure

We may share personal data with public authorities, regulators, courts, or other parties when disclosure is required to comply with law, respond to lawful requests, protect rights, or address fraud, security, or similar concerns. We may also disclose information where necessary to establish, exercise, or defend legal claims.

Disclosure may be required where law, court process, or a lawful authority compels it.